Diagnostic pathOfficial known issue
Troubleshooting

Upgrades Still Locked at the Required Level

The upgrade-lock issue remains listed in v1.009; check the stated requirement and keep the historical staff-upgrade message fix separate.

Windows PCv1.009Last checked 2026-09-14

Current v1.009 status

Developer statement: the v1.009 known issues still include locked Station Upgrades and Decorations. This remains an unresolved case, not a confirmed fix.

Symptom

A Station Upgrade or Decoration still appears locked after the displayed level requirement has been reached.

Two-minute quick check

  1. Confirm the installed version.
  2. Re-read whether the requirement is level, XP, or money.
  3. Note the exact upgrade or decoration and the displayed requirement.

Cause branch

v1.008 separately fixed a staff-upgrade message that said more XP was needed when the real requirement was money. The patch also lists a rare unresolved issue affecting Station Upgrades and Decorations.

Confirmed information

The developer says the rare issue is under investigation and that level and progression remain safely stored in the save.

Unconfirmed methods

The assigned source provides no official workaround. Reinstalling, editing saves, or repeatedly purchasing items should not be presented as a verified fix.

Official status

Known issue in v1.008 and still listed in v1.009; no confirmed fix is claimed.

Sources

Related guides

This unofficial guide reflects the sources listed above and may change as launch-week updates continue.

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